Contact Us

Write to us about sizing, a custom piece, a leather you cannot find on the site, or an order already on its way. Questions before you buy are welcome, and they cost nothing.

Get in touch

We read everything and reply as soon as we can. Note that we work in Ho Chi Minh City (GMT+7), so if you write from North America or Europe our reply will usually land overnight.

The workshop

Thor Leather Craft
12A-12A Chung cư Hoàng Quân, Xã Bình Hưng
Ho Chi Minh City, Vietnam

This is also the address returns are sent to, but please request a return before sending anything back.

What to include

You will get a faster, more useful answer if you tell us:

  • For a watch strap: your watch model or a photo of it, your lug width, and your wrist measurement. Our sizing guide shows how to measure both.
  • For a custom piece: the leather you want, rough dimensions, and what it needs to hold.
  • For an existing order: your order number.

Before you write

Your question may already be answered on our FAQ, shipping, personalization or leather care pages.

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